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myCRM Overview

Would you like a free, full-featured, CRM software that its ideal for any small and medium businesses, with low-cost product support and low cost of ownership. myCRM is a widely used product.

myCRM provides a complete set of CRM capabilities, such as

  • Sales force automation                   
  • Customer support & service                
  •  Marketing automation
  •  Inventory management
  •  Activity management
  •  Security management
  •  Calendaring
  •  E-mail integration

 

myCRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business.  In cases where you need new functionality to be added, the vtiger team provides customization services to meet the need.

With myCRM software SaaS (software as a service) model there is no software to install and no hardware to test, very straightforward as all the necessary work is carried out by our technical staff for you.

myCRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users.

Contact EBN by e-mail info@ebnsoftware.com for more information today.

myCRM - Features

Sales Force Automation Customer Support & Service Marketing Automation
Lead Management Trouble Tickets Campaign Management
Account & Contact Management Knowledge Base Mass Mailing
Opportunity Management Customer Self Service E-mail Templates
Sales Quotes Online Knowledge Base Mail Merge Templates
     
Inventory Management Activity Management Productivity Add-ons
Products Catalog To Dos, Meetings & Calls Email Client
Price Books Recurring Events Outlook Plug-in
Vendor Management
 Shared Calendar Office Plug-in
Purchase Orders Activity History Thunderbird Extension
Sales Orders E-mail Notifications Customer Portal
Invoices Notes RSS Feeds
     
Reports & Dashboards Product Customization Security Management
Key Metrics Custom Fields (10 different data objects) User Management
Customizable Reports Pick Lists Profiles
20 Pre-built Reports Custom List Views Roles
20 Pre-built Dashboards Drag & Drop Modules Groups
Report Folders Currency customization
 Organization-level Access Control

Contact EBN by e-mail info@ebnsoftware.com for more information today.

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